FUSE Certification is a formal process through which FUSE assesses eligible social enterprises and recognizes enterprises that meet the requirements for FUSE certification.
Everything you need to understand the FUSE certification and verification process, eligibility, payment flow, and how the public enterprise directory works.
FUSE Certification is a formal process through which FUSE assesses eligible social enterprises and recognizes enterprises that meet the requirements for FUSE certification.
Being FUSE Certified means that the enterprise has successfully gone through the FUSE certification process, including application review and field assessment, and has been approved for certification.
FUSE Certification provides formal recognition of an enterprise's social-enterprise status and enables the enterprise to be presented within the FUSE Certified Enterprise Network and public directory.
Certified enterprises can also access the benefits and opportunities that FUSE makes available to its certified network.
Not necessarily.
FUSE membership and FUSE certification should be treated as separate concepts unless FUSE officially decides otherwise.
The certification process is managed by the Federation of Uganda Social Enterprises (FUSE).
The platform is designed for social enterprises operating in Uganda. Specific eligibility requirements should be confirmed by FUSE.
No. Certification is a recognition process for enterprises that want to undergo the FUSE certification process.
No. Certification recognizes an enterprise that has successfully completed the FUSE certification process. The enterprise remains independently owned and operated.
Social enterprises that meet the FUSE eligibility requirements may apply.
This should be determined by FUSE's official certification criteria.
If registration is mandatory, the final FAQ should state the accepted forms of registration.
This depends on the certification eligibility requirements established by FUSE.
This depends on whether the organization meets FUSE's definition and certification criteria for a social enterprise.
Yes, potentially. A social enterprise may generate income or profit while pursuing a defined social, economic or environmental purpose, subject to FUSE's certification criteria.
Not necessarily. This should be determined according to FUSE's approved certification criteria.
The certification application is intended for an enterprise/organization rather than simply an individual applicant, subject to FUSE's eligibility requirements.
Yes, provided it meets the applicable certification requirements.
Yes. The system should support enterprises operating across Uganda.
Yes, subject to the certification requirements and assessment of the enterprise.
The applicant will complete the online FUSE Certification Application Form through the FUSE certification platform.
Yes. The certification application is designed to begin online.
Applicants should expect to provide information about:
Yes, applicants may be required to submit supporting documents as part of the application.
The exact documents should be determined by FUSE's official certification requirements.
Recommended: Yes.
The platform should allow applicants to save a draft and return later before submitting.
Normally, submitted applications should be locked to protect the integrity of the review process.
If additional information is required, FUSE can reopen the relevant sections or request the applicant to provide additional information.
The system will:
Your application number is the unique reference assigned to your certification application.
Example: FUSE-CERT-26-00124
You can use it to identify and track your certification application and, where applicable, access the payment process after approval.
The FUSE team reviews the information submitted to determine whether the application can proceed to the next stage.
The proposed process is 3–5 business working days for the initial application review.
This should be presented as an estimated review period rather than a guaranteed certification timeline.
Yes. The system should send an acknowledgement email after successful submission.
Applicants will be able to use the Track My Certification function.
The platform can use statuses such as:
It means the FUSE team is currently reviewing the application.
It means FUSE needs additional information or documentation before the application can proceed.
The applicant should receive a notification explaining what additional information is required and how to submit it.
Yes. The proposed certification process includes a field visit/assessment at the enterprise's location.
The assessment allows FUSE to evaluate the enterprise's operations and determine whether the information submitted through the application reflects the enterprise's actual activities.
An authorized FUSE assessment officer/team.
The assessment may involve reviewing the enterprise's operations, documentation, activities, social impact and other areas required under FUSE's certification criteria.
Recommended: Yes. The system should notify the enterprise of the assessment arrangements.
The enterprise should be prepared to provide access to relevant operations, people, records and supporting information requested by FUSE.
Yes. The field assessment forms part of the certification decision.
The FUSE team can mark the field assessment as completed and approve the application for certification.
The application may be marked as not eligible/rejected according to FUSE's decision.
Where appropriate, an enterprise may instead be considered for the FUSE Verified Enterprise pathway if it meets the requirements for verification.
An authorized FUSE administrator/official should make the certification decision according to FUSE's internal approval process.
No.
The field assessment recommendation and the final certification approval should be treated as separate stages.
When the authorized FUSE team officially changes the application status to Approved for Certification.
The system will enable the certification payment process and notify the applicant.
The proposed certification fee is:
UGX 2,500,000
FUSE should confirm this officially before publication.
The proposed process is that payment is made after the enterprise has been assessed and approved for certification.
This is important because an applicant should not be asked to pay the certification fee before the assessment/approval stage.
The system will send a payment notification to the applicant after FUSE approves the application for certification.
The system should not enable certification payment before approval.
The applicant can receive a secure payment link through email and access the payment process through the certification platform.
Yes. The proposed payment process requires the application number, with additional security controls recommended.
No.
For security, the system should use the application number together with a secure payment token, authenticated link, OTP or another appropriate security mechanism.
The payment provider sends confirmation to the system.
The system then checks:
The system records the payment, marks the application as paid/processing, and begins the certification completion process.
The applicant should receive a notification and be allowed to retry payment through the appropriate secure process.
The applicant should contact FUSE support and provide the payment reference/transaction details.
The system should also allow FUSE Finance staff to reconcile the transaction.
FUSE policy decision required.
We should not publish an answer until FUSE defines its refund policy.
The enterprise becomes certified after successfully completing the required certification process and making the required certification payment, followed by FUSE's final certification issuance process.
Yes. A certified enterprise should receive a FUSE Certification certificate.
Yes. Each certificate should have a unique certificate number.
Example: FUSE-CERT-2026-004821
Yes.
The platform should provide a public certificate verification facility.
Recommended: Yes.
The QR code can lead to the public FUSE certificate verification page.
They should be taken to an official FUSE verification page showing the certificate's public status.
For example: VALID
Other statuses such as:
can be implemented if they form part of FUSE's official certification policy.
FUSE policy decision required.
The system should support an expiry date once FUSE confirms the official certification validity period.
Potentially, yes, if FUSE establishes a formal suspension/revocation policy.
This policy should be defined before building the corresponding system functionality.
FUSE policy decision required.
The platform can support renewal if FUSE establishes a renewal process.
A certified enterprise can be listed in the public FUSE Certified Enterprise Directory, subject to FUSE's publication process.
The public profile may include:
Only information approved for public display should be published.
No.
Some information is private and used only for application processing, assessment, administration and certification.
The enterprise submits information through its portal, and FUSE can review and approve content before it becomes publicly visible.
Yes. Certified enterprises should be able to submit updates through their private enterprise portal.
Some updates may require FUSE approval before becoming public.
Subject to FUSE's publication and certification policies, enterprises should be able to request changes or removal of eligible public information.
Yes. The proposed system creates/activates an Enterprise User Account after successful payment and certification processing.
Your Enterprise ID is the unique identity assigned to your enterprise within the FUSE platform.
Example: FUSE-ENT-004821
Through the secure FUSE Enterprise Portal login.
The portal can allow you to manage:
Yes. Certified enterprises can submit stories and updates through their portal.
Not necessarily.
FUSE can review and approve content before publication, particularly content involving important claims or sensitive information.
Yes.
Yes.
Yes, subject to the platform's content rules and FUSE approval process.
The enterprise portal can provide profile analytics such as:
FUSE will communicate the outcome according to its assessment decision.
Where appropriate, the enterprise may be considered for the FUSE Verified Enterprise pathway.
A verified enterprise would be an enterprise recognized through FUSE's separate verification process rather than the full certification pathway.
The exact definition and requirements should be formally established by FUSE.
No.
They should be presented as different recognition statuses.
The system can support this where the FUSE team determines that an applicant is suitable for the verification pathway.
Yes, if FUSE establishes a public verified directory.
The directory should clearly distinguish between FUSE CERTIFIED and FUSE VERIFIED so visitors are not confused.
The platform should use appropriate security controls to protect applicant and enterprise information.
Access should be restricted to authorized FUSE personnel involved in the certification process.
No. Private supporting documents should not be displayed publicly.
No. Applications and internal certification information should remain private.
Approved public information can form part of your FUSE enterprise profile, while private application and administrative information remains restricted according to FUSE's data policies.
The portal should provide a secure password-reset process.
The enterprise should contact FUSE support for account recovery.
The certification platform should provide FUSE contact/support information.
The applicant should be able to contact FUSE through the official support channels.